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Warranty Information
Shopaudiovideo.com
2669 Shillington Road #323
Sinking Spring PA 19608
United States
sales@shopaudiovideo.com
Shipping To Canada
We use UPS Standard to Canada the shipping fees (includes everything - brokerage, tax, & duty)
Although other sellers may quote you less for Canadian shipping via USPS and it may sound like a "good deal," the truth is that it is actually more that you think, because you will you pay duties and custom fees which is always a surprise. We used to do that with USPS, but our customers complained, so we listened to them thereby providing you a better service. You will get a tracking number and can track it in real time.
We use UPS to Canada the shipping price that you pay us includes brokerage, tax, and duty.We collect and pay this upfront for you so that you know exactly what your total purchase will cost including these hidden costs so there will be no surprises. When your package arrives at your door, there is nothing more to pay!
When we ship UPS Standard to Canada, we are able to provide you big savings on the brokerage fees and we pass this on to you! We're able to do this by consolidating Canadian shipments and spreading out the brokerage costs instead of a single shipment absorbing all of the cost.
Warranty/Returns
WARRANTY: 90 days
Everything we sell here is brand new.
Our goal is to give you rock bottom prices on everything.
There are no absolutely no refunds for any warranted units, it will be fixed or you will be given a comparable or newer replacement model
Professional installation is highly recommended on all electronics.
If there is a problem with a product please make sure the unit is
All items are guaranteed not to be DOA (Dead on Arrival) We will handle any warranty issues in house.
Item must be shipped back to us for any warranty issues. Items will be warranted for normal use; abuse or deliberate physical damage will void warranty. If buyer has any warranty concerns, buyer must contact us via email for a Return Authorization number (RMA).
Buyer pays shipping back to us no exceptions.
Items being sent back for warranty must be accompanied with return authorization number that is your item number and must be returned in original box with all packaging material, remotes, manuals, and ALL parts.
Arrangements must be made prior to return of item for warranty work. Buyer is responsible for to and from shipping costs of warranty merchandise. Please understand that we are selling these units at rock bottom prices and thats how are givng you the best "deal" possible.